Frequently Asked Questions (FAQ)

 Welcome to the Pro Flat Pack FAQ section. Here you’ll find answers to some of the most common questions our customers ask. If you need more information, feel free to contact us directly.

What services do you offer?

We specialize in the assembly of flat-pack furniture for homes and offices. Our services include furniture assembly, disassembly, and reassembly, garden furniture, as well as mounting services for TVs, mirrors, picture frames, blinds and wall units. Whether you need assistance with bed assembly, wardrobe setup, garden furniture, or office furniture assembly, our team of skilled technicians ensures a seamless and efficient process.

How do I book a service?

Booking a service is easy! You can book directly through our website by filling out the booking form, or you can call us. Simply provide us with the details of your project, and we’ll arrange a convenient time to come to you.

What areas do you cover?

We cover Greater London area and the surrounding regions. If you’re unsure whether we service your area, please get in touch, and we’ll confirm for you.

How much do your services cost?

Our pricing depends on the type and amount of furniture you need assembled. For a detailed quote, please contact us with the specifics of your project. We offer transparent pricing with no hidden fees and lower than other big brands on market.

How long does it take to assemble furniture?

The time required depends on the complexity of the item and the number of pieces. Most jobs can be completed within a few hours. When you book, we can give you a more accurate time estimate based on the items you need assembled.

Do you offer same-day service?

We strive to accommodate same-day service requests whenever possible. However, availability can vary based on our schedule. It’s best to book in advance to ensure a convenient time slot.

What should I do before the assembly team arrives?

To ensure a smooth and efficient assembly process, please make sure the room is clear and there is enough space for the team to work. Have your furniture and any necessary instructions ready

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment is typically collected upon completion of the service.

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